FastBuy

Privacy Policy

Last updated: July 22, 2026

This Privacy Policy explains how FastBuy ("we", "us", "our") collects, uses, discloses, and safeguards your information when you visit our website or make a purchase from us. We respect your privacy and are committed to protecting your personal data.

1. Information We Collect

Information you provide

  • Contact details — name, email address, phone number, shipping and billing address.
  • Account details — email and password (stored hashed) when you create an account.
  • Order details — products purchased, shipping method, payment method, and order notes.
  • Payment details — card payments are processed by Stripe or PayPal. We never store full card numbers or CVVs on our servers.
  • Messages — anything you send us via the contact form or email.

Information collected automatically

  • Device & usage data — IP address, browser type, pages visited, referring URLs, and time spent on pages.
  • Cookies — session cookies for authentication and cart, plus analytics cookies if enabled.

2. How We Use Your Information

  • To process and fulfil your orders, including shipping and returns.
  • To communicate with you about your orders, account, and customer support requests.
  • To send marketing emails (only if you have opted in — you can unsubscribe at any time).
  • To detect and prevent fraud, abuse, and security incidents.
  • To improve our website, products, and services through analytics.
  • To comply with legal obligations.

3. Legal Basis for Processing (GDPR)

If you are in the European Economic Area, we process your personal data under the following legal bases:

  • Contract — to fulfil your orders and provide the services you requested.
  • Consent — for marketing emails and non-essential cookies.
  • Legitimate interest — for fraud prevention and website security.
  • Legal obligation — to comply with tax, accounting, and consumer protection laws.

4. Sharing Your Information

We do not sell your personal data. We share it only with:

  • Payment processors — Stripe and PayPal, to process your payments securely.
  • Shipping carriers — to deliver your orders (name and address only).
  • Email providers — to send transactional and marketing emails.
  • Authorities — when required by law or to protect our rights and safety.

5. Data Retention

We retain your personal data only as long as necessary:

  • Account data — until you close your account.
  • Order data — up to 7 years for tax and accounting compliance.
  • Marketing data — until you unsubscribe.
  • Server logs — up to 90 days.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data ("right to be forgotten").
  • Object to or restrict processing.
  • Request data portability.
  • Withdraw consent at any time.
  • Lodge a complaint with your local data protection authority.

To exercise any of these rights, email us at privacy@fastbuy.test.

7. Cookies

We use the following types of cookies:

  • Essential — for login, cart, and checkout. Required for the site to function.
  • Analytics — to understand how visitors use our site. Opt-out via your browser settings.
  • Marketing — only set if you consent.

8. Security

We use industry-standard measures to protect your data: TLS encryption in transit, hashed passwords (bcrypt), and restricted internal access. No method of transmission over the internet is 100% secure, but we do our best to protect your information.

9. Children's Privacy

Our website is not intended for children under 16. We do not knowingly collect personal data from anyone under 16. If you believe we have done so, please contact us and we will delete it.

10. International Transfers

Your data may be processed in countries other than your own. By using our website, you consent to such transfers in accordance with this Privacy Policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. We encourage you to review it periodically.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@fastbuy.test or via our contact page.